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Consumer Team

Local Mental Health & Addictions Services is committed to supporting people to have effective participation and involvement in planning, implementing and evaluating the services provided. The Tangata Whaiora and Consumer Team has lead responsibility for promoting and supporting participation across all services and at all levels of the Group. The Team’s aims are:

• Professional involvement in planning, implementation and evaluation of services
• A service user perspective is presented, valued and implemented in decision-making at all levels of the service
• Involve the wider community in service improvement initiatives

• Promote a recovery outcomes focus and involve individual service users in their care and treatment

Team Members

Team members work in specialist areas, with close links to service users, teams and other stakeholders. They bring a range of skills, experience, and qualifications to their work, and, most importantly, all team members have used mental health and or addiction services. They share a passion to see that service user rights are respected, that service user views inform and lead practice, recovery, and service improvements.

Bridget Greaney
Team Leader, Consumer Consultant
Specialty Services, Child & Adolescent Services
Level 1, Pipitea House
63, Thorndon Quay
Wellington
Email: bridget.greaney   "at" ccdhb.org.nz
Direct line: 04 494 9177 ext 8177
Mobile: 027 222 5614

Bridget has worked for many years in the youth consumer movement as both a youth consumer advisor and a consumer consultant. In her role she works with consumers aged between 13 and 25 that use Child and Adolescent Mental Health Services, Early Intervention Services, and the Regional Rangatahi Adolescent Inpatient Unit. Bridget enjoys working with young consumers, introducing them to the concept of consumer participation and passing on the message that recovery happens.

Monica Cartner
Strategic Consumer Advisor
Level 1, Pipitea House
63, Thorndon Quay
Wellington
Monica can be contacted by -
E-mail: monica.cartner   "at" ccdhb.org.nz
Mobile: 027-443-2425
Direct line: 04 494 – 9168 (no voice mail)

Monica was appointed as the first Consumer Advisor to the Capital and Coast Mental Health Directorate in 2001. She has wide experience in social work, counselling, research, lecturing and organisational studies and a strong belief that recovery and rights are best served when service users, individually and collectively, are fully and effectively involved in the planning, implementation and evaluation of mental health services.

Te Wera Kotua
Tangata Whaiora Consultant
Transcultural Services
Te Whare Marie Ki Puketiro
PO Box 50-233
Porirua
E-mail: tewera.kotua   "at" ccdhb.org.nz
Mobile: 027-240-8581
Phone: 04-918-2901 ext 7891

Te Wera has worked for several years in mental health, mainly in the community. Te Wera works in the Transcultural Specialist Maori Mental Health Services at Te Whare Marie ki Puketiro Center Kenepuru. While most of his work is with the Maori Mental Health Service he is able to provide tangata whaiora advice across all services. Te Wera is passionate about consumer rights and recovery training.  Te Wera is of Ngati Koata, Ngati Toa Rangatira, Te Ati Awa and Kai Tahu descent.

John Tovey
Consumer Consultant
General Adult Mental Health Services Capital & Coast Mental Health Services 
Level 1,  Pipitea House, Thorndon Quay, Wellington
E-mail: john.tovey   "at" ccdhb.org.nz
Mobile: 027 335 6313
Fax: 04 494 9165

John brings to the team many years of experience working in community based NGOs and has also contributed a consumer perspective to the development of services at local, regional and national levels. His specialty area is Adult Mental Health, with a focus on the Kapiti, Porirua and South community mental health teams and he also has input at Te Whare O Matairangi, the CATT/HBT team and Service Coordination. John is committed to enhancing opportunities for consumers to contribute positively to the continuous quality improvement of the teams he works with.

Links to other consumer staff in the Capital and Coast Mental Health Directorate - Te Korowai-Whāriki - Lynda Thoumine, Consumer Advisor, Lynda.thoumine   "at" ccdhb.org.nz Tel: 04 385 5999 ext 7594
Mary Campbell, Consumer Consultant, mary.campbell   "at" ccdhb.org.nz Tel: 04 385 5999 ext 7595

More Information

More information can be gained from any of the team members, including news of Consumer Team events, references and useful contacts.

This area has many consumer activities, groups and consumer-run services. Interested readers are strongly recommended to check out The Journey Forward  and contact Kites 04 384 3303 for a copy of their Mental Health Services Directory.

Useful contacts