Frequently Asked Questions
Etahi Pahai Auau
How long will the CAMHS work with me?
Where possible we prefer to arrange longer term follow-up with primary health providers, such as general practitioners (GPs). You will be involved in a discussion about how long you need our service for. Once discharged from our service we will provide information so that you and your family know what to do if there is a reoccurrence of difficulties.
How often will I see someone at the CAMHS?
It depends on your needs. In the early stages staff may offer to meet with you or give you a call at least once a week. After that we might see you once every two weeks, or on an ‘as needed’ basis. It’s different for everyone.
How much does it cost to attend the CAMHS?
The service is free (it’s part of mental health services paid for by the government for New Zealand citizens and permanent residents). If you get medication from the chemist as part of your treatment you will need to pay the prescription fee (this costs less if you have a Community Services Card). For group activities there are sometimes small costs.
Who else goes to the CAMHS?
Each year we see over six hundred young people between the
ages of 0-20 who are experiencing family problems and or mental health issues.
What if I can’t keep an appointment?
Let us know as soon as possible so we can make some other arrangements to see you. Please tell us if transport or other problems prevent you attending an appointment. Late notice of cancellation means there might be a delay in making another appointment.
Who will know I’m coming to see you?
In most cases we try to inform your general practitioner (GP) so that we can give you the best, coordinated treatment. We also try to work with schools and other agencies involved with you and your family. As part of our standards of practice we also provide information to the person who referred you.
Sometimes adolescents ask if their family will be involved?
Families, friends and other people who know you well are often worried at times like this. They may have lots of questions and want to know about what’s happening for you. Families can be a great help while you’re recovering, so we always offer them information and encourage them to support you. This could mean talking together about issues and problems, and finding solutions together. It is up to you to say how much you want your family to be involved. You can talk about this with your case manager. If we are worried about your safety, we may have to let other people know about this. These people may be family members or others close to you. We will always try to speak to you first before we do this. Your right to confidentiality, including information about when we might have to break this, will be explained in more detail soon after you first meet with us.